Tropica Online Casino Support Page
Speak to our highly trained support team to help you with any queries you may have. With the highest degree of training, our support to team are well equipped to resolve your query fast and effectively. We pride ourselves on delivering the best customer service to make your experience at Tropica Online Casino a pleasurable one.
Tropica Online Casino offers support via Telephone, email or Live Chat. Please contact us on the contact details below:
Toll Free Contact Numbers:
North America: 1-888-271-9514
United Kingdom: 0808 234 3845
International: +5999 433 8936
Email Support:
Casino Support: support@tropicacasino.com
Affiliate Support: affiliates@tropicacasino.com
FAQ's
Please take some time to read through our FAQ's as this could perhaps resolve your query straight away. Click here to visit our FAQ's page.
Not receiving our mails? Add Tropica Casino to your Safe Senders list. Please follow the instructions below for your email client:
Outlook
Add the "From" address, support@tropicacasino.com, to your Safe Senders list:
1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, enter support@tropicacasino.com
5. Click OK.
AOL
Please add our "From" address, support@tropicacasino.com, to your AOL address book:
1. Click the Mail menu and select Address Book.
2. Wait for the "Address Book" window to pop up, and then click the Add button.
3. Wait for the "Address Card for New Contact" window to load.
4. Paste support@tropicacasino.com into the "Other E-Mail" field.
5. Make our from address the "Primary E-Mail" address by checking the associated check box.
6. Click the Save button.
If our email is in your AOL Spam Folder, please open the issue and then click the This Is Not Spam button. Next, please add support@tropicacasino.com into your Address Book as described above.
Yahoo Mail
You will need to set up a filter to redirect our email into your inbox:
1. Open your mailbox and click on Mail Options (upper right hand corner).
2. Select Filters (bottom left corner).
3. Click the Add link on the Filters page.
4. Update the "From header:" rule with the following 2 pieces of information: "contains" and support@tropicacasino.com. (This tells Yahoo! to identify our email based on its "From" address.)
5. Click the Choose Folder pull-down menu and select inbox.
6. Pick the Add Filter button.
If our email is getting stuck in your Yahoo! Bulk Folder, please open the issue and click the Not Spam button. Next, check to see if the email's email address is in your "Blocked Addresses" list. If you see support@tropicacasino.com on this list, select it and click the Remove Block button. Lastly, please set up a filter as outlined above.
Hotmail
You will need to add our "From" address, support@tropicacasino.com, to your Hotmail Safe List:
1. Open your mailbox and click "Options" (upper right corner).
2. Click the "Junk E-Mail Protection" link (top of page).
3. Select the "Safe List" link (second from bottom).
4. Copy and paste support@tropicacasino.com into the dialog box titled "Type an address or domain."
5. Click the "Add" button next to the dialog box.
If our email is in your Junk E-Mail Folder, open the issue and click the Not Junk button. Next, check to see if our email address is in your Blocked Senders list. If you see support@tropicacasino.com on this list, select it and click the Remove button. Finally, if you have not done so, add support@tropicacasino.com into your Safe List as outlined above.
Gmail
Please add our "From" address, support@tropicacasino.com, to your Gmail Contacts List:
1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact.
3. Type our "From" address, support@tropicacasino.com, into the primary email address dialog box.
4. Click Save.
How to check if our email is in the "spam" folder:
Click Spam along the left side of any Gmail page. If you see our Update listed among the messages in this folder, check the box next to our email. Click Not Spam button along the top.
